Setup Guidelines

Step-by-Step Setup

  1. Log In to Facebook Developer

    • Visit the Facebook Developer Console.

    • Create a new Business App.

      • Fill in the required details, such as App Name, Contact Email, and Business Account.

      • Save and proceed to the app dashboard.


  1. Set Required Permissions

    • Navigate to App Review > Permissions and Features.

    • Enable the following permissions:

      • Messenger:

        • pages_messaging

        • business_asset_user_profile_access

      • Instagram:

        • instagram_basic

        • instagram_manage_messages

    • Submit for review if required.


  1. Configure Webhooks

    • Go to Products > Webhooks in the Facebook App.

    • Add a Callback URL and a Verify Token:

      • Callback URL: [Your callback URL]

      • Verify Token: [Your secure token]

    • Subscribe to the following events:

      • Messenger: All events related to messaging.

      • Instagram: All events related to messaging.

    For reference, see this example: https://prnt.sc/wzbshXAM6sgu.


  1. Log in to the Client Panel

    • Access the SaleBot OmniSync client panel.

    • Connect Messenger and Instagram by providing the necessary access credentials.

    • Confirm that integrations are active and working.

Did you find this article useful?